A clear privacy policy.

For the purpose of applicable data protection laws, including the General Data Protection Regulation (GDPR), LeMatech Digital acts as the controller of personal data processed through this website and through direct enquiries submitted to us.

If you have questions about how we handle personal data, or if you want to exercise your privacy rights, you can contact us at info@lematech-digital.com or +385 91 152 9422.

We do not intentionally collect special category personal data through the website, and we ask that you do not submit sensitive information unless it is genuinely necessary and requested for a specific project or legal reason.

Depending on the situation, our legal basis under GDPR may be your consent, the need to take steps before entering into a contract, our legitimate interests in operating and improving the business, or compliance with a legal obligation.

• To respond to enquiries, discovery requests, and project-related communication.
• To evaluate whether our services are a good fit and to prepare proposals or next steps.
• To operate, secure, maintain, and improve the website and its performance.
• To understand how visitors use the website so we can improve content, usability, and conversion flow.
• To meet legal, tax, accounting, or compliance obligations where applicable.
• To protect our rights, prevent abuse, and investigate security or misuse issues.

That may include answering questions, arranging calls, discussing possible services, preparing project scopes, or continuing an existing client relationship.

Please only share information that is relevant to your enquiry. If your message contains personal data about other people, you should make sure you are allowed to share it with us.

Essential cookies may be used where necessary for the website to function properly, including security-related features or consent management. Analytics or preference cookies should only be used where a valid legal basis applies, including consent where required.

You can control cookies through your browser settings and, where available, through the cookie controls presented on the website. Disabling some cookies may affect certain parts of the browsing experience.

Where third-party providers process data on our behalf, we expect them to handle it under appropriate confidentiality, security, and data protection obligations.

• Hosting and infrastructure providers.
• Website, analytics, or consent-management tools.
• Email, communications, or form-processing providers.
• Professional advisers such as accountants, lawyers, or IT/security support where appropriate.
• Authorities or regulators where disclosure is required by law or needed to protect legal rights.

Where that happens, we aim to use providers that offer appropriate safeguards, such as an adequacy decision, contractual protections like Standard Contractual Clauses, or equivalent lawful transfer mechanisms.

• General enquiry data is usually kept for up to 24 months after the last meaningful contact, unless a longer period is necessary for legal, contractual, or administrative reasons.
• Client or project records may be kept longer where needed to deliver services, support ongoing work, maintain reference documentation, or comply with accounting and legal obligations.
• Analytics, cookie, and technical usage data may be retained for shorter periods or according to the relevant tool settings and consent preferences.

No internet-based service can be guaranteed to be completely secure, but we work to apply proportionate safeguards that fit the scale of the business and the nature of the data involved.

• Access controls and limited access on a need-to-know basis.
• Use of reputable hosting and software providers.
• Routine updates, security reviews, and basic monitoring practices where appropriate.
• Encrypted transmission where supported, such as HTTPS for website traffic.

These rights are not absolute and may depend on the circumstances. If you would like to exercise any of them, contact us and we will review your request in line with applicable law.

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion where continued processing is not justified.
• The right to object to certain processing based on legitimate interests.
• The right to request restriction of processing in certain circumstances.
• The right to withdraw consent where processing depends on consent.
• The right to data portability where legally applicable.
• The right to lodge a complaint with a competent data protection authority.

The website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of external services, and we encourage you to review their policies separately.

We may update this Privacy Policy from time to time to reflect changes in the website, our services, or legal requirements. When we make material changes, we will update the date at the top of this page and revise the published policy accordingly.