A Digital Platform for Modern Physiotherapy Practices
Physio by Marko unified scheduling, client management, and exercise programs into one connected platform designed around the entire patient journey.
Category
Custom Management Platform
Industry
Physiotherapy
Scope
Booking, Client Management, Exercise Programs
Users
Patients & Therapists
A Physiotherapy Practice Without a Unified System
Running a physiotherapy practice meant managing two disconnected worlds.
The operational side relied on manual scheduling, booking requests, cancellations, and client communication. At the same time, exercise programs, progress tracking, and patient follow-up existed in separate tools or on paper.
Patients booked sessions through one channel, received exercise instructions through another, and communicated through a third. Therapists spent valuable time coordinating information instead of delivering care.
As the practice grew, these fragmented workflows created inefficiencies for both staff and patients. A single system was needed to connect bookings, client management, and exercise delivery into one seamless experience.
Two Workflows. One Platform.
A complete session management system built for the practice's exact workflow. Clients browse the live weekly schedule, book available sessions, and manage their appointments from a personal dashboard. The admin panel gives therapists full control: publish weekly schedules, set per-session capacity limits, view live attendance, and manage all client bookings from a single view. When a session fills, clients join an automated waitlist. Cancellations trigger an instant cascade: the next client is promoted, notified via WhatsApp, and visit records updated, without any manual step from the practice.
The clinical differentiator that sets Physio by Marko apart from generic booking tools. Therapists assign personalized exercise plans to each client profile directly from the admin panel, complete with exercise names, descriptions, and guidance. Clients access their complete, current exercise library from their personal dashboard at any time, from any device. When the therapist updates or adds exercises, the change is reflected immediately in the client's view. No printed sheets. No repeated explanations. A direct, always-current connection between clinical care and client practice.
The Platform in Action
A fully custom platform designed around the daily operations of a modern physiotherapy practice. Watch how patients browse the live schedule, book appointments, track their visits, and access personalized exercise programs through their account. At the same time, therapists manage schedules, bookings, and therapy programs from a single connected system.
- Live schedule with real-time appointment availability
- Automatic capacity management and instant booking confirmation
- Automated waitlist management with WhatsApp notifications
- Patient account with bookings, visit history, and exercise programs
Everything Needed to Run and Deliver Care
A single platform that connects both the operational and clinical side of the practice. From bookings and scheduling to exercise programs and progress tracking, every part of the patient journey remains connected within one system.
Session Booking
Patients browse the schedule in real time, book appointments, and receive instant confirmation. Capacity limits are managed automatically, and every booking is recorded within the system without additional administrative work.
Automated Waitlist
When a session reaches capacity, patients are automatically added to a waitlist. If a cancellation occurs, the system instantly assigns the available spot, sends a WhatsApp notification, and updates attendance records without any manual intervention.
Admin Control Panel
Therapists manage schedules, capacity limits, and bookings from a centralized system. Sessions, cancellations, and waitlist activity are available in one place, providing complete operational visibility without additional tools.
Personalized Exercise Plans
Therapists assign individualized exercise programs to each patient, complete with descriptions, guidance, and instructions. Updates appear instantly in the patient's account, eliminating the need to resend materials or print new exercise sheets.
Exercise Library
Patients can access their complete, up-to-date exercise program from any device, at any time. Changes made by therapists are reflected immediately, ensuring continuity of care between appointments.
Visit Tracking
Attendance records are updated automatically with every booking, cancellation, or schedule change. Therapists maintain a complete history of patient visits without spreadsheets or manual data entry.
From Launch to Daily Operations
Lea recognized my needs perfectly, met every agreed deadline, and delivered a platform that naturally became part of our daily operations.
The platform is intuitive, easy to use, and has significantly simplified my daily work. I regularly recommend it, and so do many of the clients who use it.
Key Takeaways
Built to Grow With the Practice
Launch was only the beginning. The platform continues to evolve alongside the practice as new needs emerge.
Deploy
Platform launched and existing client records migrated.
Monitor
Usage and feedback tracked from day one.
Refine
Features and workflows adjusted based on therapist feedback.
Expand
New capabilities added as the practice continues to grow.
Built Around the Way You Work
Every practice operates differently. We'll help you design a platform tailored to your workflow, patients, and long-term goals, so technology supports the way you deliver care.